Frequently Asked Questions 2017-05-12T17:01:41+00:00
The minimum amount required is %500.00. The deposit amount is applied to your total invoice, and is non-refundable if your event is on a Friday or Saturday.
The deposit is due 30 days after booking your event. When you book your event, you will receive a confirmation letter requesting your deposit and a signature. Upon receipt of your signed agreement and deposit, your event moves from Tentative to Definite.
Fifty percent of your estimated balance is due 30 days prior to your event, and the remaining estimated balance is due 5 days prior to your event. A credit card is required to be on file for any additional charges that you may incur, which will be charged within 72 hours of completion of your event.
Your “guaranteed guest count” is the minimum amount of people you expect at your event. This is the minimum number of people we will bill for. The “guarantee” is due no later than 5 days prior to your event – by 11:00 AM. For example, if your event is on a Saturday, your guarantee number is due by Monday at 11:00 AM. Once you have guaranteed a number that number may not be decreased, but may increase.
No. An 15% service fee and 6% tax is applicable to all food and beverage charges – with the exception of a cash bar.
All vendors and decorators may have access to the room 120 minutes prior to the start time of your event. Depending on the availability 72 prior, more time may be granted.
The Sales Representative will guide you through the panning stages, menu selection, vendor arrangements and the start of your event. The Banquet Captain will oversee your actual event.
Absolutely. The enclosed menus should be used as suggestions. To create your own menu, simply let your sales representative know what you have in mind, and your budget. They will work with the executive staff to complete your proposed menu, and will then submit it for your acceptance.
Yes. Buffet service can be offered to parties of 40 or more.
Sooner is always better. Most guests make firm reservations between six months and one year in advance. We would be happy to check the availability of a date you have in mind. Please keep in mind that menu prices are valid 90 days prior to your event.
We offer a choice of both white or ivory tablecloths and a variety of napkin colors. Our table skirting is white, ivory, silver, burgundy, gold or black. You are welcome to use our mirror tiles under any centerpiece you provide. Additional linens and chair covers may be rented for additional fees with a 30 day advance notice.
Yes. The higher priced entrée fee will prevail. For example, if you order a chicken entrée for $20.00 and a beef entrée at $24.00 – all entrees will be priced at $24.00. You will also be required to identify on your place cards which entrée each guest has ordered and a guarantee number for each entrée will be required.
Yes. For plated dinners, we have a special menu for younger guests. Please see your sales representative for details. For a buffet dinner, guest ages 10 and under receive a 30% discount and children 3 and under are free.
Yes – however there is a $1.00 per person cake servicing fee. This fee includes setup of the cake table, the staff person to cut the cake, the china and silverware required, and cleanup of the cake plates after the event. Please make sure the cake vendor is aweare they are responsible for setting up the cake completely in its final location. If you are keeping the top tier, please provide us with the cake box – that is not something we have.
Final meal selections and setup requirements should be completed with your sales representative approximately 30 days out from your event.
Yes. Beckley Raleigh County Convention Center, as a licensee, is responsible for the administration of the sale and service of alcoholic beverages in accordance with WV ABC regulations. It is a house policy, therefore, that all alcoholic beverage sbe supplied by BRCCCI. If alcoholic beverages are to be served on the premises, we require that BRCCCI servers/bartenders dispense the beverages. Our staff is instructed to request the proper identification verifying legal age for consumption and has the right to refuse beverage to any person who, in our opinion, appears to be intoxicated. An additional fee of $15.00/hour per every 100 guests will be charged for security for your event.
All events are based on a four hour rental period. For example, if your dinner starts at 6:00 PM, your event should end by 10:00 PM. All functions must end by midnight.
All food and beverage must be purchased through BRCCCI – with the exception of a specialty cake. Due to the protential for unsafe transfer and storage, no food purchased for consumption at BRCCCI may be removed from the premises.
We will place your favors, centerpieces, or any other table décor for a fee of $.50 per person. We must receive the items at least one business day prior to your event. Items should be clearly labeled and locations must be marked. If you wish to place your own items, or have someone else do that for you – please advise them to come no more than 120 minutes before your event is scheduled to start.